Rental and Pricing Policy

Daily rate

Priced by vehicle, $99 – $229 per day, with Full Self-Driving (Supervised) included across the fleet. The rate for each vehicle is shown on its page and confirmed at checkout.

Weekly rate

Rentals of 7 days or more bill automatically at 75% of the daily rate, a saving of 25% per day. No application required.

Monthly rate

Rentals of 30 days or more bill automatically at 55% of the daily rate, a saving of 45% per day. No application required.

Rental day

A rental day is 24 hours from the agreed pickup time. Any additional period of less than 24 hours is charged as a further rental day.

Maximum online rental

90 days. For longer terms, contact us for a separate monthly contract and quote.

Price lock

Once an order is confirmed the rental charge is fixed and is not affected by later rate changes. If the dates or vehicle are changed, the rate applicable on the day of the change is used.

Decline

No charge · Deductible not applicable · You remain responsible for the full cost of repair under the rental agreement, up to the fair market value of the vehicle.

Basic

$19.00/day · $270/mo · Deductible $2,500 · We cover the portion of a covered loss that exceeds the deductible.

Standard (most popular)

$32.00/day · $450/mo · Deductible $500 · We cover the portion of a covered loss that exceeds the deductible, with a lower out-of-pocket ceiling.

Premier

$45.00/day · $630/mo · Deductible $0 · We cover the full amount of a covered loss, with nothing payable by you.

A damage waiver is optional and is not insurance. Your own auto policy or the credit card you pay with may already cover some or all of this liability, so please confirm with your insurer or card issuer first. Buying a waiver does not change the deposit amount or the vehicle you receive. Daily charges are capped at 14 days, and rentals of 30 days or more switch to the monthly rate. A waiver does not cover intentional damage, driving under the influence, use that breaches the rental agreement, or loss of personal belongings.

How this relates to your own cover: if your personal auto policy includes collision cover for rental cars, or the credit card you pay with provides rental collision benefits (usually secondary to your own policy), you can decline our waiver. You will need to show proof of insurance at pickup, and in the event of a loss you pay first and claim back from your insurer or card issuer.

Example: with the Standard level ($500 deductible), a covered collision during the rental costs $3,200 to repair. You pay at most $500 and we cover the remaining $2,700. Without a waiver, the full $3,200 is yours.

Included mileage

200 miles per day, pooled across the rental as 1,400 miles per week or 6,000 miles per month.

Excess mileage

Model Y range $0.99 per mile, Cybertruck $1.49 per mile, settled against actual odometer readings at return.

Unlimited mileage

Add at checkout for 50% of the rental charge and drive without a mileage cap. It cannot be added once the trip has started.

Commercial use

Vehicles may not be used for Uber, Lyft, delivery work or any other commercial service, nor for track use, off-road driving, towing, racing or subletting.

Driving area

Drive freely within the continental United States. Travel to Canada or Mexico requires written approval from us in advance.

Charging package

$9.90/day · Supercharging covered for the whole rental, with nothing to settle trip by trip.

Additional driver

$5.00/day · Must travel with the renter and present a valid licence. Spouses and registered partners are free under California law.

Child safety seat

Free · A $100 deposit is taken at pickup and refunded in full on return.

Unlimited mileage

+50% of rent · Removes the mileage cap for the whole rental so there is no allowance to track.

Credit card hold (deposit)

$500 for the Model Y range and $1,000 for Cybertruck. The hold is placed at pickup on a credit card in the renter's own name, is an authorisation rather than a charge, and does not vary with the damage waiver selected. Debit cards, prepaid cards and third-party cards are not accepted.

Age and licence

Renters must be at least 21 and have held a licence for 12 months. Drivers aged 21–24 pay a young driver surcharge of $25 per day.

Bring to pickup

Your original driver licence (non-English licences should be accompanied by a passport and International Driving Permit), a credit card in the renter's own name, and proof of valid auto insurance if you decline the damage waiver.

Deposit release

After the return inspection clears, $200 is retained against possible citations and tolls and the balance is released, usually within one business day. Posting times depend on your card issuer.

Deposit hold on longer rentals

Card authorisations are held for a maximum of 7 days. For rentals longer than 7 days we place a fresh authorisation on the same card every 7 days and release the previous one at the same time. Nothing is charged during the rental.

State of charge at return

Please return the vehicle at 80% charge or above. Below that, charging is billed at $0.50 per kWh.

Inspection at pickup

We check the body, tyres and interior together, record the state of charge and mileage on the handover form, and note any existing damage so it is never counted against you. We recommend taking your own photos or video.

Inspection at return

Return at the agreed time, inspect the vehicle with our staff, confirm the charge level and mileage, and the rental ends once the return is signed off.

Return grace period

Returns up to 29 minutes after the agreed time are not charged. Beyond that, a further rental day applies at the daily rate and the late return terms take effect.

After-hours return

By prior arrangement only. Park in the designated space, lock the vehicle, leave the key as instructed and photograph the parking position, charge level and mileage. The vehicle remains at your risk until we inspect it on the next business day.

Warning lights and faults

If a warning light or fault appears, stop somewhere safe and contact us. Mechanical or software faults inherent to the vehicle are our responsibility, and we will repair or swap you into an equivalent car. Damage caused by continuing to drive after a warning is the renter's responsibility.

Itemised deductions

Every deduction from the deposit comes with a written statement and supporting documents (repair invoice, original citation, toll record). Queries should be raised within 14 days of receiving the statement and we will go through them line by line.

After-hours pickup or return

$60 per occurrence, by prior arrangement

Extension (24+ hours notice)

At the applicable rate for those days, subject to availability

Late return (notified within 24 hours)

$200 late fee plus the daily rate

Late return (no notice)

$500 late fee plus the daily rate

One-way return

Quoted by distance, arranged at booking

Cleaning (stains, odour, pet hair)

$100 – $300 depending on the work required

Smoking in the vehicle

$400 deep-clean fee

Parking citation handling

$10 per citation plus the fine

Speeding or red light citation handling

$50 per citation plus the fine

Toll administration

$8.99 per day on days tolls are incurred, plus the tolls

Towing and roadside assistance (not vehicle fault)

$300 – $600

Lost or damaged key

From $350, at the replacement cost for the model

Damage is settled against the actual repair invoice. Typical ranges: paint from $500, glass $300 – $1,000, tyres $200 – $400, wheels $300 – $600, interior and seats $700 – $1,500. If you bought a damage waiver, we cover the covered portion above your deductible.

Sales tax

Rental, damage waiver and add-ons are taxed at the Orange County, California rate of 7.75%, itemised separately in your quote.

Pay now

Pay the rental and tax online at booking and receive a 2% discount. The deposit hold is placed at pickup.

Pay later

Save a credit card in the renter's own name at booking with no charge; rental and tax are charged to it at pickup, when the deposit hold is also placed. Cancellation terms are the same as for paying now.

Currency

All amounts are quoted and settled in US dollars. Cards issued outside the United States may incur cross-border fees and exchange rate differences charged by your issuer.